Contact
Talk to us
One inbox, read by the people who build this. Put the subject in the subject line and it reaches the right person faster.
Subject lines
Support Something is broken, slow, or billed wrong. Billing A top-up that did not land, an invoice, a refund. Security A vulnerability, or a key you need revoked now. Partnership Volume, resale, or a model you want us to carry.
A person reads all four. We are small enough that there is no queue and no ticket number, and small enough that we will not promise a response time we have nobody rostered to keep.
Status
There is no status page yet. Until there is, we post incidents to the address on your account while they are happening rather than after they are resolved. If the API is failing for you and you have heard nothing from us, assume we do not know and tell us.